Not happy at all! - The pictures tell a different story. Their is trees in front of the whole lake with no view what so ever. The owner said the kids can canoe in the lake yes and fall in the lake with all the water snakes I think not !! The house inside is horrible old and outdated not the picture you see with the 2 chairs nicely looking over the lake:( They have generators and no electricity we paid R3000 and when we arrived and viewed the place we phoned the owner later that afternoon and decided this is not the holiday place we wanted to stay at we phoned the owner and told him the story and he said they don't refund accommodation bookings even though they lied on their pictures. We didn't sleep their and booked the rest of our holiday at Bay view estate. What a disappointment!
I read your review on SafariNow and just want to reply on that.
It is a pity that you didn’t speak to Abrie before you left the premises and only phoned after you already left. Children as little as 3 years old snorkel and swim in the lake, and row on the boards or in the canoe’s without anyone ever been “attacked by a snake”! The Snake Sea Cucumber that you find in the lake is harmless. When we take people to the reef for snorkeling we do a thorough session where we inform them on the do’s and don’ts. You were informed by Abrie that you are the first guests to have electricity for your full time of stay(the guests before you only had 3 days out of their 8 days of stay), on your arrival.
And still you mentioned in your review that there is no electricity! The unit you were suppose to stay in was build after the advertisement was placed and therefore the 16-sleeper appears on the photo’s. The view is as mentioned in the advertisement, I’m afraid you didn’t stay long enough to appreciate it!
You didn’t react on the e-mail which asked for full payment to be done before arrival(as most places do) and didn’t read the conditions of cancellation as stipulated.
If you were not satisfied with what you received for what you paid, then it is a matter of preference! The house that was next to you belongs to a person from Austria, who stayed at Bay View the first time he visited Barra. When he came to Barra Lake and Sea for the first time, he fell in love with the place and decided to invest in a place for himself. He stayed in the same 6-sleeper that you were suppose to stay in for a few times while building his own place, and never complained although he is a world traveler and has no shortage as far as money is concerned. That’s why I say- a matter of preference!
My I please request that in future, before you get in your vehicle and drive away from a place of accommodation if you are not pleased(and then phone after you left to insist for a refund of your deposit), to rather go to the owner/manager and sort things out face to face. That is the right thing to do!
Barra Lake and Sea
PS. As we could have rent out the place a few times for the period that you booked, it is unfortunate that you deposit is not refundable.
Jacques Anderson, South Africa South Africa
Barra Lake and sea stay - The accommodation was quaint and just what we needed. The view was breath taking, those who assisted us were friendly and helpful. Met the owner briefly on our last day - seemed like a friendly person.
The only suggestion, is to have MUCH more clear signage on the sand road leading to the accommodation. It was our first trip to Mozambique and we arrived late and nearly missed the sign on the tree.
All in all, enjoyed our stay.
Nicolette Davids, South Africa South Africa
Very good description of the place - It was a wonderful 8 days that we spend at Barra Lake and Sea. The owner and Host Abrie was very kind and his hospitality was magnificent! The accommodation, atmosphere, view and there seafood meal at the restaurant was excellent! I will certainly recommend the place and will go back there to stay even longer as soon as possible!
Johannes Moller Nel, South Africa South Africa
Home from home - What an awesome experience. The most magic couple who own/run this resort. Felt like we were with family - the kind that bends over backwards!
We thought, after taking a day trip to check out the other resorts, that BARRA LAKE AND SEA had much more to offer than some of the "fancier" resorts. The view, the snorkelling, dhow trip and friendly attention! I have already recommended the venue.
mandy hogg, South Africa South Africa
Barra Lake and Sea - We had a wonderful stay at Barra Lake and Sea!Nice view of the Lake! The hosts Abrie and Irma went the extra mile!
Nice comfortable beds!
Maybe you can add a microwave, fryingpan steakknives and Casserole for the "Braaivleis" to the kitchen!
We enjoyed every minute and will visit yu again!
Sanri Kotze, South Africa South Africa