I booked at Tropicana Hotel on the 8 - 10 Aug 2014.The reception on our arrival was 4/10. The next morning I have received a call to check if I am still coming to the hotel while I am already checked in. Same day after an hour I have received a call to bring the hotel keys they want to clean the room for another guest, since I should leave the room. I went back to the hotel providing them with the proof. No apology nor explanation why. Just "it is sorted out maam". Lifts/ elevator stucked with us on Saturday evenings for 5min.
Maggy Ngolwane, South Africa
13 August 2014
The stay was ok but the service was really bad. The hotel boasted of electric kettle and coffee in the room but we were not even provided water. When asked, they replied," You have to buy your own stuff". The reception was not friendly. Will not visit the place again.
Zaheer Ahmed Khan, South Africa
07 April 2014
I had the best time of my life at Tropicana Hotel. Friendly staff and the best breakfast ever. Looking forward to my next visit.
Innocent Selepe, South Africa
24 December 2013
Not that bad but room that was allocated to us had a very bad smell in toilet and we had to figure it out for ourselves after 5 hours that we had to keep aircon on for smell to stop. So that was very uncomfortable.
Sphamandla Hlatshwayo, South Africa
28 October 2013
Good hospitality, friendly staff, clean, affordable.
selloane phakisi, South Africa
23 June 2013