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About The White Palace Hotel

The White Palace Hotel and Spa Serowe is a landmark double-storey white building situated along the Palapye-Serowe main road in Serowe. Accommodation is offered in 11 en-suite rooms, each containing a minibar, tea and coffee-making facilities, Wi-Fi Internet access and a TV with DStv. Room service is also available. Secure parking is provided for guests and we offer 24-hour reception. The hotel features an on-site restaurant where guests can enjoy our famous pizza and guests are welcome to relax in our garden and the gazebo. In addition, we offer a massage service (pre bookings required)

Safari: We are close to Khama Rhino Sanctuary and can assist to make arrangements for guests staying with us to go for a game drive.

Spa: Our spa offers massages, pedicures, manicures and facials.

Wedding Venues: For weddings we offer catering options that can be taillor made to suit individual couple requirements. We offer chapel and reception services in our events room.

Conference Venues: Our conference room can accommodate 60 people. We offer a projector, flip chart and internet access as part of the conference package.

Romantic: The honeymooners get our special basket with an assortment of goodies in it. Their turn down service is also made more special to enhance the mood of the honeymoon period.

  • Response Rate: 100%
  • Enquiry Response Time: 27 hours
  • Minimum stay: 1 Days
  • Type: Hotel
  • Sleeps: 25
  • Check-in: 14:00
    Check-out: 11:00
  • Reviews: 11 Reviews


  • Laundry Facilities*
  • Garden
  • Braai/Barbecue
  • Swimming Pool
  • Satellite TV*
  • Wi-Fi
  • Credit Card Facilities
  • Room Service
  • Conference Venues
  • Restaurant on Premises
  • Parking on Premises
  • Romantic
  • see more

Languages Spoken

  • English
  • Sotho (Sesotho)
  • Tswana (Setswana)
* Please enquire for further details.

Important Information

All our prices are inclusive of bed, continental breakfast, Tourism Bed Levy and VAT.

The White Palace Hotel Rooms

Reviews for The White Palace Hotel

11 guest reviews Reviews of

2.5 out of 5 stars
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1 star
Kenny Jacobs
27 June 2017

This establishment is a dark, dingy, dive! Wall plug sockets falling out of walls, towels patched together, windows literally falling out! Although DSTV was advertised, I think there were 2 channels. Staff, however, tried to meet with our needs. There is only a little gazebo area at the side of hotel outside in which to sit. No alcohol served, although they were prepared to go to the shop for us. It is in great need of an upgrade. We were told that they were building a new hotel opposite (no signs of that though). So I would give this one a miss!

Morris McClurg
08 June 2017

Room was a disgrace - wall plugs open and wires exposedWaited over an hour for 2nd towel despite 3 remindersReception lady was uninformed but pleasa

Tebogo Weer
25 April 2017

That place was nothing like what we saw on the internet. The walls were dirty, plug sockets falling off the wall, tv cables all over, wifi not working well. Towels had holes in them. Bathroom window was broken and therefore could not close properly. Shower not working properly, basin tap was broken. This place should not be called a hotel please. Ruined our experience of Botswana, we wasted our money.

Suzette De Villiers
19 April 2017

All the comforts that was needed after long trip. Friendly staff.

Jackie Brown, Zimbabwe
24 December 2016

The listing on Safari Now give the impression of being a well run, clean facility with a number of extras for guests to enjoy.We found broken floor tiles, poorly maintain decor and unenthusiastic staff.We ordered room service on one night, a hawaiian pizza, salad and chips, the pizza was more chicken bbq, and had no ham at all, we were told it was because they didnt have any! It took them 45 minutes before they knocked on the door only to be asked if we wanted the pizza in the restaurant or the room????? It then took another 15 minutes before it arrived. The staff seem to have an obsession...
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The White Palace Hotel is 4.4km from the centre of Serowe , the nearest airport 254.9km (Sir Seretse Khama International Airport).
*Distances are shown as the crow flies and not necessarily the actual travelling