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About The White Palace Hotel

The White Palace Hotel and Spa Serowe is a landmark double-storey white building situated along the Palapye-Serowe main road in Serowe. Accommodation is offered in 11 en-suite rooms, each containing a minibar, tea and coffee-making facilities, Wi-Fi Internet access and a TV with DStv. Room service is also available. Secure parking is provided for guests and we offer 24-hour reception. The hotel features an on-site restaurant where guests can enjoy our famous pizza and guests are welcome to relax in our garden and the gazebo. In addition, we offer a massage service (pre bookings required)

Safari: We are close to Khama Rhino Sanctuary and can assist to make arrangements for guests staying with us to go for a game drive.

Spa: Our spa offers massages, pedicures, manicures and facials.

Wedding Venues: For weddings we offer catering options that can be taillor made to suit individual couple requirements. We offer chapel and reception services in our events room.

Conference Venues: Our conference room can accommodate 60 people. We offer a projector, flip chart and internet access as part of the conference package.

Romantic: The honeymooners get our special basket with an assortment of goodies in it. Their turn down service is also made more special to enhance the mood of the honeymoon period.

  • Response Rate: 100%
  • Enquiry Response Time: 11 hours
  • Minimum stay: 1 Days
  • Type: Hotel
  • Sleeps: 25
  • Check-in: 2:00 PM
    Check-out: 11:00 AM
  • Reviews: 11 Reviews

Facilities

  • Laundry Facilities*
  • Braai/Barbecue
  • Swimming Pool
  • Satellite TV*
  • Wi-Fi
  • Credit Card Facilities
  • Room Service
  • Conference Venues
  • Restaurant on Premises
  • Parking on Premises
  • Romantic
  • see more

Languages Spoken

  • English
  • Sotho (Sesotho)
  • Tswana (Setswana)
* Please enquire for further details.

Important Information

All our prices are inclusive of bed, continental breakfast, Tourism Bed Levy and VAT.

Availability and pricing

Please enter dates to receive pricing
  • Pink Room Sleeps 3 Includes: B & B Double room containing an en-suite bathroom with a shower, a minibar and tea and coffee-making facilities. Features:  Queen beds, M-Net, Local channels, DStv, En-suite, Shower only see more Queen beds, M-Net, Local channels, DStv, En-suite, Shower only, Air-Conditioning, Television, Satellite TV, Tea and Coffee Facilities, Bar Fridge, Wi-Fi, Internet Connection, No Smoking in Rooms, Hair Dryer, Swimming pool views
    from R1050 Room rate
    • Adults
      • Blue/ Green/Black/ Purple Room Sleeps 3 Includes: B & B Rooms / Units: 4 4 Different Rooms to choose from. Each is a Double room (Queen bed) containing an en-suite bathroom with a shower and a... see more Features:  Double beds, King beds, M-Net, Local channels, DStv, En-suite see more Double beds, King beds, M-Net, Local channels, DStv, En-suite, Shower only, Jacuzzi, Air-Conditioning, Television, Satellite TV, Tea and Coffee Facilities, Bar Fridge, Internet Connection, No Smoking in Rooms, Hair Dryer
        from R1100 Room rate
        • Rooms Adults
          • Brown Room Sleeps 2 Includes: B & B Double room containing an en-suite bathroom with a shower, a minibar and tea and coffee-making facilities. Features:  Double beds, DStv, En-suite, Shower only, Air-Conditioning, Tea and Coffee Facilities see more Double beds, DStv, En-suite, Shower only, Air-Conditioning, Tea and Coffee Facilities, Bar Fridge, Wi-Fi, Internet Connection, No Smoking in Rooms, Hair Dryer
            from R895 Room rate
            • Adults
              • Red Room Sleeps 2 Includes: B & B Double room containing an en-suite bathroom with a shower, a minibar and tea and coffee-making facilities. Features:  Double beds, M-Net, Local channels, DStv, En-suite, Shower only see more Double beds, M-Net, Local channels, DStv, En-suite, Shower only, Air-Conditioning, Television, Satellite TV, Tea and Coffee Facilities, Bar Fridge, Wi-Fi, Internet Connection, No Smoking in Rooms, Hair Dryer
                from R895 Room rate
                • Adults
                  • Yellow Room Sleeps 2 Includes: B & B Double room containing an en-suite bathroom with a shower, a minibar and tea and coffee-making facilities. Features:  Double beds, M-Net, Local channels, DStv, En-suite, Shower only see more Double beds, M-Net, Local channels, DStv, En-suite, Shower only, Upstairs, Air-Conditioning, Television, Satellite TV, Tea and Coffee Facilities, Bar Fridge, Wi-Fi, Internet Connection, No Smoking in Rooms, Hair Dryer
                    from R895 Room rate
                    • Adults
                      • Orange Room Sleeps 2 Includes: B & B Double room containing an en-suite bathroom with a shower, a minibar and tea and coffee-making facilities. Features:  Double beds, M-Net, Local channels, DStv, En-suite, Shower only see more Double beds, M-Net, Local channels, DStv, En-suite, Shower only, Upstairs, Air-Conditioning, Television, Satellite TV, Tea and Coffee Facilities, Bar Fridge, Wi-Fi, Internet Connection, No Smoking in Rooms, Hair Dryer
                        from R895 Room rate
                        • Adults
                          • Navy Room Sleeps 1 Includes: Room Only Budget room with a 3/4 bed containing an en-suite bathroom with a shower. Has a TV, aircon and tea and coffee-making... see more Features:  M-Net, Local channels, DStv, En-suite, Shower only, Air-Conditioning see more M-Net, Local channels, DStv, En-suite, Shower only, Air-Conditioning, Television, Satellite TV, Tea and Coffee Facilities, Wi-Fi, Internet Connection, No Smoking in Rooms, Hair Dryer, Three-quarter beds
                            from R895 Room rate
                            • Adults
                              • Grey Room Sleeps 1 Includes: Room Only Budget room with 3/4 bed containing an en-suite bathroom with a shower. Has a TV, aircon and tea and coffee-making... see more Features:  M-Net, Local channels, DStv, En-suite, Shower only, Air-Conditioning see more M-Net, Local channels, DStv, En-suite, Shower only, Air-Conditioning, Television, Satellite TV, Tea and Coffee Facilities, Wi-Fi, Internet Connection, No Smoking in Rooms, Hair Dryer, Three-quarter beds
                                from R895 Room rate
                                • Adults

                                  Reviews for The White Palace Hotel

                                  11 guest reviews Reviews of

                                  2.5 out of 5 stars
                                  5 star
                                  1
                                  4 star
                                  2
                                  3 star
                                  2
                                  2 star
                                  2
                                  1 star
                                  4
                                  Kenny Jacobs
                                  27 June 2017

                                  This establishment is a dark, dingy, dive! Wall plug sockets falling out of walls, towels patched together, windows literally falling out! Although DSTV was advertised, I think there were 2 channels. Staff, however, tried to meet with our needs. There is only a little gazebo area at the side of hotel outside in which to sit. No alcohol served, although they were prepared to go to the shop for us. It is in great need of an upgrade. We were told that they were building a new hotel opposite (no signs of that though). So I would give this one a miss!

                                  Morris McClurg
                                  08 June 2017

                                  Room was a disgrace - wall plugs open and wires exposedWaited over an hour for 2nd towel despite 3 remindersReception lady was uninformed but pleasa

                                  Tebogo Weer
                                  25 April 2017

                                  That place was nothing like what we saw on the internet. The walls were dirty, plug sockets falling off the wall, tv cables all over, wifi not working well. Towels had holes in them. Bathroom window was broken and therefore could not close properly. Shower not working properly, basin tap was broken. This place should not be called a hotel please. Ruined our experience of Botswana, we wasted our money.

                                  Suzette De Villiers
                                  19 April 2017

                                  All the comforts that was needed after long trip. Friendly staff.

                                  Jackie Brown, Zimbabwe
                                  24 December 2016

                                  The listing on Safari Now give the impression of being a well run, clean facility with a number of extras for guests to enjoy.We found broken floor tiles, poorly maintain decor and unenthusiastic staff.We ordered room service on one night, a hawaiian pizza, salad and chips, the pizza was more chicken bbq, and had no ham at all, we were told it was because they didnt have any! It took them 45 minutes before they knocked on the door only to be asked if we wanted the pizza in the restaurant or the room????? It then took another 15 minutes before it arrived. The staff seem to have an obsession...
                                  see more

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                                  The White Palace Hotel is 4.4km from the centre of Serowe , the nearest airport 254.9km (Sir Seretse Khama International Airport).
                                  *Distances are shown as the crow flies and not necessarily the actual travelling