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Voucher Terms And Conditions

  1. 1. By purchasing, redeeming or attempting to redeem a voucher, you accept and agree to be bound by these Voucher Terms of Use and acknowledge you have read and understood these Voucher Terms of Use, SafariNow.com’s General terms and Conditions and Privacy Policy available here.
  2. 2. Vouchers are issued at SafariNow’s discretion.
  3. 3. Vouchers can only be used to book online through the SafariNow.com website and cannot be presented upon check in at an establishment.
  4. 4. Vouchers may not be used in conjunction with any other reward, voucher or discount.
  5. 5. Vouchers are issued with specific terms and conditions that regulate how and when they can be used. For example, a voucher may only be redeemed for bookings made during a specific validity period, bookings where the check-in date is within a specific period, bookings that check-in on specific days of the week, bookings where the establishment booked is within a certain geographic location and/or bookings above or below a booking value threshold.
  6. 6. The use of a voucher may also be limited by the total discount value available to all users for the promotion of a specific voucher. For example, R20,000 worth of discounts at a discount of R200 per booking.
  7. 7. All vouchers are valid for a maximum period of 30 days unless otherwise stated.
  8. 8. Only one voucher can be used per booking.
  9. 9. The onus is on the customer to check the full voucher T&Cs issued with the voucher and to ensure they understand the voucher’s applications and limitations.
  10. 10. Any fraudulent or abusive behaviour, not limited to the creation of multiple SafariNow accounts, in order to benefit unduly from a voucher, is abuse of the benefit and SafariNow reserves the right to deactivate a customer’s account; to cancel and not to honour any related bookings.
  11. 11. The discount value of the voucher will be deducted from the total booking value. The remaining balance, if any, must be paid by you. Any outstanding difference between the voucher and the amount of the booking must be paid before the expiry date of the quotation.
  12. 12. If there is any credit remaining after the redemption of the voucher, this can be used to pay for future bookings, provided these are still within the voucher validity period. Using part of the voucher will not change the original voucher validity period.
  13. 13. Any balance that remains on the voucher after the voucher validity period has ended will no longer be available for use.
  14. 14. Additional values cannot be added to existing vouchers.
  15. 15. In the event a booking is cancelled by the establishment after voucher redemption, monies owing will be refunded in the form of a voucher or allocated to an alternative booking at your request. Please note that this will not restart the validity period.
  16. 16. In the event a booking is cancelled by the customer the discounted voucher amount will not be reallocated or refunded.
  17. 18. Standard terms and conditions for booking accommodation at an establishment via SafariNow.com will apply to bookings using your voucher. SafariNow.com is not responsible for any aspect of the accommodation.
  18. Vouchers are non-refundable and cannot be exchanged for cash.
  19. 19. Voucher redemption does not guarantee availability at the establishment of your choice and all bookings are subject to availability.
  20. 20. SafariNow reserves the right to i) cancel any voucher promotion at any time ii) cancel or reverse an individual’s voucher redemption iii) amend these Voucher Terms of Use at any time.
  21. 21. Changes to the Voucher Terms of Use will be available on the SafariNow.com website. In this regard you undertake to visit the SafariNow.com website regularly to check whether the Voucher Terms of Use have changed.