Important Information

Payment Policy:

Provisional reservations are held for a limited time, after which time the reservation needs to be confirmed by paying the deposit, or space will be released for resale. Confirmation of provisional reservations:
• Payment of 25% of the total reservation value within 21 days of confirmation
• Payment of the balance due 60 days before arrival

Credit Cards: Visa and MasterCard accepted.

Cancellation Policy

- The guest can cancel free of charge until 21 days before arrival. The guest will be charged the total price of the reservation if they cancel within 21 days of arrival.
- The guest will be charged a prepayment of the total price of the reservation within 21 days of arrival.

Child Policy
When there are children younger than 6 years old in a family group, management at the lodge needs to be made aware of the booking and parents/guardians need to know and accept The River Club’s CHILD POLICY.
• Please request the full CHILD POLICY from reservations@theriverclubzambia.com.
• Note: Even on request, it is just not possible to provide infant cots or offer babysitters.
• Parents or a parent (or official guardian) need to accompany their children at all times.
• None of the swimming pools at the lodge are fenced or covered with safety nets.

CHILD RATES
• 4 – 16 years of age - when sharing with two full-paying adults, each child pays 50% of the rate.
• Two under-16 children old enough to share a River Suite without an adult; each pays 50% of the single-adult rate.
• 3 years and below - no charge if sharing parents’ bed

CHECK-IN TIME
14h00

CHECK OUT TIME
10h00

EARLY ARRIVAL / LATE DEPARTURE
- Should arrival or departure be early or late and your room unavailable, guests are welcome to enjoy the public areas of the lodge while safe storage for luggage will be provided.
- The bathroom (with shower) adjoining the gym is also available for use.

BED & BREAKFAST RATES include
- Accommodation as per suite booked
- Breakfast and afternoon tea on the main verandah
- Teas, coffees and still-drinking water
- Wi-Fi in the main areas of the lodge
- Complimentary Laundry service
- 10% Service Fee
- 16% VAT
- Tourism Levy

IN-HOUSE SUNSET CRUISE
- Shared with other guests
- Includes house-brand drinks and snacks

BED & BREAKFAST RATES exclude
- All meals not mentioned

EXTRA MEALS – excludes drinks
- Prices are per person and subject to change without notice
- US$ 30 Lunch
- US$ 50 3-course Dinner
- US$ 90 Special Festive Meals
- Children 12 years or under pay 50%
- Note: Corkage on own drinks will be charged

ALSO EXCLUDED
- Shop purchases and wellness treatment (massages etc.)
- Items of a personal nature | all Park and Museum entry fees
- All transfers and activities not mentioned

FULLY INCLUSIVE – Inclusions & Exclusions

FULLY INCLUSIVE RATES include
- Accommodation as per suite booked
- All meals; breakfast, lunch, 3-course dinner
- House-brand drinks, teas, coffees and still-drinking water
- Wi-Fi in the main areas of the lodge
- Complimentary Laundry service
- 10% Service Fee
- 16% VAT
- Tourism Levy

ALSO INCLUDED - ONE IN-HOUSE ACTIVITY per night of stay
- All on a shared basis - choose from the list in the next section

FULLY INCLUSIVE RATES exclude
- All premium-brand beverages
- Corkage on own premium-brand beverages will be charged
- Shop purchases and wellness treatment (massages etc.)
- Items of a personal nature | all Park and Museum entry fees
- All transfers and activities not mentioned

ACTIVITIES OFFERED BY THE RIVER CLUB – extra cost – all on a shared basis

ON-SITE FACILITIES available to all guests
- Chill at the infinity main-area swimming pool
- Play croquet or boulés
- Play board games in the library or just read a book
- Play snooker
- Make use of:
- The tennis court
- The gym
- The nature/running trail
- The Summerhouse

IN-HOUSE SUNSET CRUISES
- The first sunset cruise is complimentary
- Shared with other guests
- Includes house-brand drinks and snacks

KIDS @ THE CLUB
- Guided walk for children - arrange with management

EXTRA COST AT-LODGE ACTIVITIES
- Fishing on the lodge boat – catch and release - seasonal
- The River Club Island Picnic Lunch - LOW water only
- Book a massage or other treatment

EXTRA COST IN-HOUSE ACTIVITIES – transfers included
**Park and Museum entry fees excluded where applicable
- Zambia-side guided tour of the falls**
- Local village guided tour
- Game Drive in Mosi-oa-Tunya National Park**
- Livingstone Town Tour
- Museums - Livingstone & Railway/Jewish**
- Reptile Park**
- Local Market