Synergy Self Catering

Important Information

Terms and Conditions
GENERAL
The Terms & Conditions and the use of this Website are provided by Synergy Self Catering Accommodation. By using this Website and booking accommodation, the user shall be deemed to have agreed to all the Terms and Conditions as provided on this Website.



GENERAL TERMS & CONDITIONS FOR RESERVATIONS


You warrant that by making this booking, you are over the age of 18 and that all information provided you is accurate, true and correct.
Whilst every effort is made to update the information provided on this Website, Synergy Self Catering Accommodation accepts no liability for the accuracy and / or completeness of the information provided.
Synergy Self Catering Accommodation accepts no liability for any loss or damage to your computer or interception, or use, of your information, are howsoever caused.
These Terms & Conditions shall be governed by South African law and the guest submits to the jurisdiction of the South African courts in respect of any issue that may arise.
These Terms & Conditions constitute the entire agreement between the parties.


DEPOSITS, PRE-PAYMENTS & CANCELLATION POLICY


Guests will not be checked in until the reservation has been paid for in full.
A fully refundable breakage deposit must be paid prior to checking in.
In the event that this reservation is cancelled within 24 hours of the day of arrival or if the reservation is not taken up, one night’s accommodation will be charged unless otherwise specified.
Certain rate products and periods will be subjected to further deposit, guarantee and cancellation policies which will override the above and be enforced. This information is communicated at the time of booking.


CONDITIONS OF RESIDENCE
Accommodation offered is self-catering unless otherwise specified.

Neither Synergy Self Catering Accommodation, its owners, their agents, contractors or employees shall be held liable for any loss, damage, destruction, injury or death which may be caused to any person or the assets, property or any other item of equipment or the likes thereof which may occur as a result of any foreseen or unforeseen event or any act or omission on the part of the Synergy Self Catering Accommodation, its owners, their agents, contractors or employees.

GENERAL TERMS & CONDITIONS FOR SPECIAL OFFERS
Special offers are subject to availability at the time of booking.
Special offers are not stackable on already discounted and negotiated rates.
Any ‘free’ or inclusive offers must be redeemed during occupancy.
Any free or inclusive offers or value-adds not redeemed are not refundable and may not be exchanged.
All bookings are subject to Synergy Self Catering Accommodation’s standard confirmation, guarantee and cancellation policies unless otherwise specified.
Standard Child Policy applies.
Rates subject to change without prior notice.
Errors and omissions excepted (E&OE)


STANDARD CHILD POLICY
Any person under the age of 12 years old is deemed a child in terms of our policies. Children under the age of 4 stay free of charge (no cot facilities are available.) Children under the age of 12 stay at half the adult per-night rate. Children should be supervised at all times.

Accommodation
Children’s rates are only applicable when children are staying in the same room/unit as adults. If children stay in a separate room, standard adult rates will apply.

Meals
Meals are not included but can be arranged at an additional charge. Guests receive 10% off their meals (drinks excluded) at the Sir Garnet Pub and Grill.