514 Perfect Penthouse
Yolandi Rodgers, South Africa
07 January 2015
Was not a good experience at all. Air-con did not work. Had a break-in and the door was broken. We paid the repair guy and still have not received our money back.
The aircon stopped working on Christmas day. Attempts were made to contact repair staff but to no avail.
When contact was made with a local repair company I was informed that Samsung would only open on the third of January and spares could only be ordered at that time.
The guests were informed of my actions at all times.
On the 25 of December the front door was damaged.
I contacted a repair man who did a repair job and then in a deal struck between the guests and said repairman and WITHOUT my knowledge they made a price and paid the bill.
They should not have taken over my job, cut me out of the loop, and then complain when things didn't work out their way. I explained many times that the owner was working in a diving bell under the North sea and payment could only be made later.
I am sorry that things went wrong during their stay but these things were beyond my control and I did all I could humanly do to help set things right.
In future I would appreciate a chance to respond to allegations before a one sided account of matters is published in the public domain.
We pride ourselves in giving the best service to our customers.
ivan , South Africa
17 March 2014
Excellent accommodation. Good views. Exactly what we needed to get away from our hectic working lives.
Our December stay
Eloise du Toit, South Africa
07 January 2014
This is a lovely and neat place, but I do have a few complaints:
1. Booking in and getting the keys was very unorganized.
2. In the 6 nights we stayed there, a cleaner only came in twice.
3. We also never received clean towels during our stay.
4. We had to supply our own toilet paper.
Apart from the hygiene and admin issues it is a neat place.
Nicolene , South Africa
02 December 2013
Thank you for the comfy stay, will definitely see you again soon!
Kgomotso Motlhako, South Africa
24 June 2013
Really enjoyed my stay at Perfect Penthouse 514. we had a perfect stay. We'll definitely visit again.
15 November 2012
It was a beautiful apartment and offers excellent value for money. Will definitely consider staying there again.
ROBYN-LEE WAGNER, South Africa
27 August 2012
It was the best accomodation I have visited in a while. Clean, tasteful, spacious and what a view. Will definitely go back, and for longer.
namasha ramluggan, South Africa
04 May 2012
Truly a "perfect" place. We had a wonderful stay. Will definitely recommend this venue to all my friends and family. Looking forward to visitng again, soon.
Ann Ainsborough, South Africa
22 April 2012
We had a lovely stay, very comfortable and close to the beach and shops. It is also relatively close to Umhlanga, and the Durban CBD. We will definately be staying there again!