Very basic Marie Fourie, South Africa
02 January 2014
We had a 4 night stay at Kwambali Lodge from 28 Dec - 1 Jan. The accommodation is VERY basic. Ceiling fans not working and no airconditioner. Only one bathroom for 6 people with only a shower so not ideal for people with young children. Beds are very uncomfortable and bedding is old and discoloured giving you the impression that its dirty. As our departure date was on New Years day the staff seemed very eager to get us out as quick as possible and made a point of coming to remind us at 09:25 that we had to be out by 10:00 (which we were and most definitely didn't appreciate them being on our case). I think we paid far too much money for such "low budget accommodation", even with it being peak season they cannot justify the price that we were charged.
We welcome guest's comments and constantly make improvements based on this. In this instance the guest knew before they booked that the cottage had one bathroom with shower and no airconditioning.
As this was the last available cottage for the period booked, the guest was told in the quote as well as confirmation that this cottage only has one bathroom with a shower (unlike our other two bed cottages that have two en-suite bathrooms). It is also stated clearly that cottages has showers only and fans.
The accommodation includes a kitchen with fridge/freezer, mini-stove with oven, microwave, kettle, toaster, crockery and cutlery. The cottage has a TV with DStv and DVD player. We supply all linen and towels and cottages are cleaned daily. How can this be described as 'VERY basic' and 'low budget'? Our prices are very competitive when compared to other establishments in the area.
The bedding in the cottage in question is less than six months old and by no means discoloured. The fan in the lounge was not working and as no electricians were available we provided the guest with a standard fan.
The guest was reminded at 9:45 that check-out was 10am. It is unfortunate that the guest sees a friendly reminder of check-out time as being on their case.
Great location and well-equipped accommodation Anthea O'Reilly, South Africa
21 December 2013
Nice cosy bungalow set in a lovely landscape with views of the river. The kitchen was well catered and the rooms were spacious. The location really suited us as we travelled one way for the waterfalls in Sabie and the other way for Hazy View and the Kruger National park. We weren't lucky enough to see any hippos during our stay but we did see the crocodile!
Lovely stay Samantha Fourie, South Africa
07 October 2013
We enjoyed our stay very much, beautiful view and warm friendly reception - bed just very hard.
Holiday Lebogang Mogodiri, South Africa
30 September 2013
We enjoyed our stay, the service was excellent and the staff very friendly.
July 2013 stay Basil Coombes, South Africa
11 July 2013
We arrived a day late for our stay at Kwambali. On arrival we were welcomed at the friendly reception and offered an extension of one day to accommodate the day lost.
Our stay was great, accommodation wonderful and the staff always willing to assist and friendly.
Will definitely return and recommend to others.
Such a peaceful setting Linda Schoeman, South Africa
22 June 2013
A super place to stay in the Hazyview area. Cottages are lovely and well equipped, right in front of the Sabie River. Gardens are well maintained with beautiful indigenous trees. Our hosts were friendly and helpful. Will definitely stay here again.
Lovely stay Greg Grose, South Africa
22 April 2013
A lovely stay, to short and unfortunately to much rain.
Will definitely be back some time soon.
Awesome Daryl Smith, South Africa
26 March 2013
An absolutely awesome place, i will certainly be back, and will recommend KRL to all my friends!!!!Just a pity the restaurant was not open!
Not great Shireen Jagwant, South Africa
09 January 2013
Unfortunately the showers are not up to standard. We did not even have a shower curtain and this even after we requested one form your cleaning staff. Also I think the pots and pans need replacing.
We value guest comments as it helps us improve our service.
We are in the process of upgrading our bathrooms, which include fitting glass shower doors. All older showers are fitted with shower curtains, which are removed regularly to be washed and are re-hung the same day. Cottages are cleaned daily and cleaning staff report any problems to management.
Maintenance records show that a replacement curtain was fitted on the day Ms Jagwant moved to the cottage after the previous guests ripped the curtain. It takes less than five minutes to hang a shower curtain and there is no way that a guest will be left without a shower curtain for FIVE days!
Cottages are equipped with 3 saucepans as well as a frying pan. Should guests require additional cookware they are welcome to request it from reception.
No problems were reported to reception or the owners (all numbers are printed in the information folder in the cottage).
As part of our normal check-out procedure, the guest was asked if there were any problems during their stay and nothing was said to reception staff at the time.
My stay at Kwambali Riverside Lodge Jayshree Paliam, South Africa
02 January 2013
My family and I enjoyed the tranquility and relaxing time we had at kwambali riverside lodge. The cottage was clean and a pleasure to live in. Thank you for allowing the comfort of home away from home.
Very nice Ricardo Goncalves, South Africa
16 December 2012
Very nice. I liked it but i would like the bar to be open and also more activities and more night things like music or something when it is busy. Please and thank you. It is definitely very nice. I will come back. Thank you...
Nice place mandla sithole, South Africa
20 November 2012
It is the nice place all their staff are friendly and helpfully I would like to come back and spend more time with my family.
Amazing time Graeme Mitchley
03 October 2012
We had an absolutely amazing time! Beautiful place right next to the river. Very peaceful, close to Hazyview and Kruger! Will definitely go back!
NIce stay Bambo Belebesi, South Africa
20 August 2012
We definitely enjoyed our stay at Kwambali Riverside Lodge. Perfect place for a weekend away from home.
Excellent! Monica Piek, South Africa
13 August 2012
We had a great weekend staying in Kwambali Lodge. Very central on the Panorama Route as well as the Phabeni Gate of Kruger National Park. Accommodation very clean and neat. Food at the restaurant very very good, special mention to the carpaccio, chicken livers and traditional Bobotie. Special thanks to Barrie Monaghan and staff for their hospitality and special thanks for the champagne on by daughter's birthday. We can really higly recommend Kwambali Riverside Lodge.
Wonderful Carol Maudlin, South Africa
13 August 2012
Wonderful weekend spent at Kwambali - wished we could have spent longer. Hospitality was great and friendliness from staff excellent.
Enjoyed it Anonymous, South Africa
23 July 2012
We stayed for 2 nights. We enjoyed the stay although we only slept at Kwambali and did sight seeing during the day.
Thank you merita marques, South Africa
09 July 2012
Lovely, quiet and relaxing atmosphere.
Great Francois Smuts, South Africa
02 May 2012
Great stay, we enjoyed it tremendously. Loved our breakfasts by the river in the morning.
Staying In Kwambali Aamir Khan, South Africa
02 May 2012
Nice and ideal location because you are just near to Hazyview town to buy and shop whatever you want and just 30KM to Sabie and Graskop (Panorama route), just 23KM from Phabeni gate.
Other than that people are very nice cooperative in all situations, cleaned and good crockery. Only in night first day I feel its bit dark but after that its normal Ideal to stay in cottages from 5-9.
I really enjoy stay here and my kids also enjoy all the area, one must go and enjoy there.
Absolute delight Nicole Ridgway, South Africa
12 August 2011
This is a fabulous place to stay; scenic, beautifully cared for, with superb hosts, food and bar.
Very pleasant Melody Rayne, South Africa
16 July 2011
This is a very quiet, pleasant breakaway from the humdrum of city life with a great personal touch from Barrie and Elma.
Great stay Annamarie Kriel, South Africa
12 April 2011
It's sad that a place like this does not have full occupation over weekends. We had everything we needed in the chalet. The braai places was cleaned and the guards were visible. We loved our stay at Kwambali and will do it again some time.
Great stay! Musa Selota, South Africa
22 March 2011
We had such a great time. Had a great stay. Going back soon.
Wonderful Esna Lyons, South Africa
28 December 2010
I want to thank Barry and Elma for the wonderful, relaxed few days we had at Kwambali. It is one of the few places that one can relax with no "white noise" around. The sound of the river is wonderful. Best holiday we've had in years!
Wonderful place Matlotleng Mabua, South Africa
22 December 2010
It was a wonderful place to relax, away from the crowds. It had a very tranquil atmosphere with the singing birds and the sound of flowing river turbulence.