All Comments for Airport Inn B&B and Emerald Guest House

The shuttle service to airport is great! On schedule. The check in was seamless; All in all, good value for money

It was perfect for an overnight stay. A few things could’ve been explained as I wasn’t sure how to open the gate and had to do an emergency call at 5am in the morning and the hot water was not consistent. Otherwise the service was great, food delicious and overall a good experience

The room was very neat and comfortable. The shuttle service was punctual and very convenient. We had to leave before the office opened and they went beyond with the earlier shuttle and even provided us with a packed breakfast which we greatly appreciated that early time of the morning. The only negative was the macaroni, cheese and bacon I ordered for dinner. It was an overly reheated microwave dinner to the point where the ends were burnt. It was very dry due to the over microwaving. If you can't offer freshly made meals rather don't offer it on your dinner menu. My husband had russian and chips which he enjoyed. Will definitely stay there again, but not order a pre cooked, frozen,microwave reheated dinner again.

Could have had a fan in the room. Otherwise everything was fine and suited my needs

Friendly reception and help

Simple, close to the airport, perfect for a bed before an early flight. Lovely staff, wonderful Wilberforce the driver, and packed me breakfast for the road.

Shuttle service was excellent. Good breakfast. Friendly staff.

Ek was aangenaam verras om te sien hoe groot die plek is en natuurlik ook omdat hulle vol tweetalig is. Dit is altyd lekker as mens in jou eie taal gegroet en bedien word.

Swimming, & the food was very nice.

The guest house has a very friendly atmosphere and all the staff go out of their way to assist you. Breakfasts were very good and wholesome food was served.We also enjoyed a delicious egg and bacon toasted sandwich for lunch on the first day. Our room was very dark and poorly ventilated. There was no fan or air conditioner and consequently both my husband and I had headaches when we awoke on both nights, although we opened the windows. The lights were very dim and it was difficult to read in bed. our room wasn't serviced the morning after we arrived. We did not realize that we needed to hand our key in if we wanted the room cleaned. We saw the sign afterwards. However, as a stop-over and a place to stay en route to a destination, it was clean, friendly and welcoming. We thoroughly enjoyed the stay! We would stay there again.

Being close to the airport yet the opposite environment. The gardens offer a great respite. WiFi reception is a bit unreliable in some areas. Very good value.

Good value for money

Shower had no door; no hot water; plugs not working on first night; staff were friendly and helpful though.

They are very caring. Free shuttle to the airport. Rooms are neat and spacious

The problem that we encountered is not having hot water to bath with. It disappointed me. Other than that, I really enjoyed your service. Thank you for your care.

No warm water!!!!😠 Toilet leaking, floor wet!! Better coffee and more milk or cremora

We were very disappointed with the room we were offered when we booked a deluxe room and the one we got didn't look anything like the picture on the website.The room didn't fit the description at all.  This was more like the standard or budget option. The mattress was as hard as a rock  Lady at reception couldn't find our booking even though I had been in contact with them  a few times by email.  She also didn't know that we had paid in full. It was great to have a shuttle to collect us from and take us back to the airport.

we again spent the night at Emerald Guest House which was very good value and top service.

Really nice to stop over.
Close to OR Tambo
Clean rooms, with Tv and free wifi.
Good english breakfast in the morning
Free shuttle every hour to the airport


Just one point: the shuttle comes every hour to the airport, be careful not to miss it like me, it is written in small letters the name of the lodge on the vehicle.

I stayed at Emerald Guest House for one night while attending meetings in Joburg. It was very comfortable, well run and surprisingly quiet given its proximity to the airport. Highly recommended..

Booked for one night between flights and found this to be excellent value and a very reliable pick-up and drop off at the airport. Had a great breakfast before leaving and would highly recommend.

I was amazed by the hospitality of the guest house team, the cleanliness and, most importantly, the homely environment.

I was warmly met at the airport and safely taken to the hotel, which took no time at all. I felt welcomed by the host and all of the staff. The room was cool, comfortable, clean and a lovely surprise. Breakfast was delicious and the staff were again very friendly. My only regret is that my stay was only one night out of necessity. i have already recommended your establishment to friends both in SA and UK. Thank you very much, Tina

We stayed for a night before an early morning flight.The next day we forgot our tickets in the room,and the very friendly staff went back and returned to the airport with our tickets - our stupidity and their wonderful help!

Staff were friendly and the accommodation was fine, in fact excellent value for money. We stayed two nights; one before a trip to the Kruger and one on our return before flying out of JNB. Our extra luggage was stored safely at EGH while we were in the KNP. One warning though, we had an evening meal in the EGH on our second night and it was a disaster. The food was served cold and even if it had been warm it would have barely been adequate. However, this is no reason not to use this guest house for a stopover between flights at JNB.

It was very good.

We arrived at the lodge quite late, after our wedding ceremony and post wedding celebrations. Our host were waiting patiently for us. The rooms were clean and tidy and we had no problems. The next day we were timeously transported to the airport.

Very conveinient for an airport stopover and the use of the free shuttle is perfect

This is the 3rd time I stayed at Emerald Guest House travelling to S.A. and I have never been disappointed and will always highly recommend them.

We just slept over, located well: close to airport and shopping centre(s). For our requirements it was convenient and overall good. Thanks

Just nice for a one night stay at a reasonable cost.

Very good

Fine, especially for a large family, starting their holiday after a tiring flight.

Stay was fine directions were good, Rooms bit tired but fine for overnight and ideally situated for the airport. Breakfast fine. The staff very helpful with instructions to garage and airport even let us hose down the hire car ready to return it.

Will definitely stay over again, hopefully sometime November/December.

Ideal if you need somewhere to stay near Jo'burg airport.

We were picked up at the airport and in 5 minutes you are there.Good rooms.The people are very friendly and interested in our requirements. It was a very good experience.If I go to Joburg I will go there

We enjoyed our stay Piet welcomed us back to South Africa after an absence of 12 years. Very friendly atmosphere, good South African breakfast. Baie Dankie Nico, Bert, Babs & Duncan Cassidy.

Thank you for an enjoyable experience

It was a nice place to stay at. Enjoyed it.

Accomodation good and people friendly but noise from airport spoilt our stay!

It was very enjoyable! Thank you for the drive to the Airport so early in the morning!

Wonderful pick up and delivery to the airport, cheerful staff, good plain food, and nearness to the airport are the pluses. Nearness to the airport also means that the noise of planes lifting off keeps one awake until about 11 pm or so. The lack of air conditioning and screeens means that heat is a problem, and in opening the windows small things can crawl or fly in. Better in cooler weather than hot weather, but a good value.

We found the Emerald Guest House a relaxing and pleasant place to stay. It's proximity to the airport was tremendously convenient. But above all we found Nico and all the staff very friendly and obliging. Staying at Emerald was a great start and finish to our time in South Africa.

Very happy with my stay at Emerald guest house. Staff are really friendly and made me feel almost at home. Thanks again and I will say good things about you!

We stayed only one night in transit. Emerald GH was very convenient for the airport. The arrangements went smoothly and they were very accommodating as we did not leave until late next morning, allowing us to store our luggage and making a special trip to drive us to the airport. Rooms were clean and comfortable.

We were only for one night at the Emerald Guest House but the experience was o.k. We were met at the airport by Nico and we slept well. The next morning he brought us back to the airport. The service was excellent. Thank you very much.

We enjoyed our stay at Emerald - the rooms were spacious, staff very good and helpful and the location was excellent. Would stay there again when in Johannesburg.

Very convenient to airport, friendly atmosphere, and total relaxed attitude to everything. No restrictions posted, reasonable rates, rooms pleasent, but basic.

Prima ontvangst. Accomodatie voldoende. Nette prijs. Wordt aangeraden aan door mij aan volgende gebruikers van ons huis. Groeten aan Nico.

This l´palace was a perfect start for our holidas in SA. It's nice and clean and the airport shuttle from the airport and back to the car rental in the morning helps to get used to drive on the left side.

Actually, we enjoyed the stay at Emerald very much. Nice people and a very good room with bathroom. There was even a nice terrace to sit outside. There was only one minor issue: the noise from the airplanes. But then again, the choice for to stay a night at Emerald was that it is very near JHB airport.

I would highly recommend Emerald Guest House. The facilities are quite nice, and the people are outstanding! I arrived on a very late flight at JNB, and my luggage was lost so I got through Customs almost an hour after the first passengers. How great it was to have my Emerald Guest House driver STILL waiting for me! They were very helpful the next day also, offering a lot of help as I tried to figure out how to get my luggage. I would definitely stay there again.

We began our tour in Emerald Guest House and we ended there. The rooms are nice, breakfast is good and dinner is rather poor. Good quality for the paid price.

Clean and nice rooms, beautiful place! Friendly people and - I didn´t believe it before: really just 5 minutes from the airport! Guests should notice that there is some noise of all the airplanes, but this is normal if you sleep close to an airport... Will come back soon!

Well located for an over night stop from the airport. After a long journey it was great to be met and the taken back to the airport next day- a great service. Our room ( well house actually) was basic but huge and well equiped. Could easily have used as self catering base for exploring JHB . Excellent value for money

We were met promptly at Johannesburg International Airport. A warm welcome awaited us at Emerald Guest House where we taken to a comfortable room in attractive surroundings.

We enjoyed our stay and were pleasantly surprised at the quality

Emerald Guest House has a fantastic location and I would recommend the establishment to friends. The hospitality was second to none and the staff and service received makes arriving in South Africa an absolute pleasure.Thanks to all concerned.

It was great to be met at the airport no waiting around. Quickly arrived at Emerald quick check in. Basic room but totally adequate for overnight stay. Breakfast was self serve with plenty of choice cereals toast jams etc. and even freshly cooked bacon and eggs. Very pleasant breakfast room. Taken back to airport at our choice of time. Pleasant staff and all told great value for money would definetly stay again.

Really close to the airport. Missing some good heater in winter time. Bedrooms were a little bit cold. Breakfast only from 7:00 am, so not possible to take it if you've got an early flight. +: Shuttle service to/from airport for free.

Very helpful proprietors - even though the request for confirmation of my booking arrived after we had left for SA & they didn't know when we would arrive until the day. Our arrrival was delayed (I let them know by phone)until after 10pm but this wasn't a problem and we were welcomed warmly. We were taken to the airport the next day when we wanted - and it is literally a five minute journey. Thank you for being so relaxed!

This establishment provides superb value for money, offering a comfortable stay, with a whole heap of friendlyness thrown in for good measure. We will most definitely use them again in the future. The airport shuttle is a godsend!

The stay was nice, thanks. The staff were great. Thanks

Thanks for the connection to Emerald Guesthouse. We enjoyed the stayover very much as well as Nico's hospitality. Regards Danie Stoop