convenient location but poor service
Stephanie Stasse, Belgium
13 May 2015
Rooms are OK, location is indeed very convenient. However, the shuttle
(included in the price) never showed up and we waited for 2 hours with
kids, late at night at the airport for a driver who never came. We had
to pay extra taxi and did not get refund.
Also, if you forget something in the room, management does not help nor respond to your request for information.
Julia Sclanders, South Africa
18 August 2014
Not impressed at all, not even for a one night stay. Cheap but then ..... that says it all - you get what you pay for.
Ann Braine, South Africa
17 May 2014
I stayed at Emerald Guest House for one night while attending meetings in Joburg. It was very comfortable, well run and surprisingly quiet given its proximity to the airport. Highly recommended..
Robert Fairs, United Kingdom
11 February 2013
Booked for one night between flights and found this to be excellent value and a very reliable pick-up and drop off at the airport. Had a great breakfast before leaving and would highly recommend.
email@example.com Dr AV Banyini, South Africa
22 August 2011
I was amazed by the hospitality of the guest house team, the cleanliness and, most importantly, the homely environment.
25 November 2008
I was warmly met at the airport and safely taken to the hotel, which took no time at all. I felt welcomed by the host and all of the staff. The room was cool, comfortable, clean and a lovely surprise. Breakfast was delicious and the staff were again very friendly.
My only regret is that my stay was only one night out of necessity. i have already recommended your establishment to friends both in SA and UK.
Thank you very much, Tina
Convenient and good value for money
Arnolda Eloff, Canada
25 May 2008
We stayed for a night before an early morning flight.The next day we forgot our tickets in the room,and the very friendly staff went back and returned to the airport with our tickets - our stupidity and their wonderful help!
Stay was good
Andrew Nicol, United Kingdom
29 February 2008
Staff were friendly and the accommodation was fine, in fact excellent value for money. We stayed two nights; one before a trip to the Kruger and one on our return before flying out of JNB. Our extra luggage was stored safely at EGH while we were in the KNP.
One warning though, we had an evening meal in the EGH on our second night and it was a disaster. The food was served cold and even if it had been warm it would have barely been adequate. However, this is no reason not to use this guest house for a stopover between flights at JNB.
26 February 2008
It was very good.
Strongly recommended for a nights stay.
Anonymous, South Africa
11 February 2008
We arrived at the lodge quite late, after our wedding ceremony and post wedding celebrations.
Our host were waiting patiently for us.
The rooms were clean and tidy and we had no problems.
The next day we were timeously transported to the airport.
Mandy Tilbury, South Africa
07 January 2008
Very conveinient for an airport stopover and the use of the free shuttle is perfect
Gabriel Stoltz, United Kingdom
03 December 2007
This is the 3rd time I stayed at Emerald Guest House travelling to S.A. and I have never been disappointed and will always highly recommend them.
Martha Delport, South Africa
16 October 2007
We just slept over, located well: close to airport and shopping centre(s). For our requirements it was convenient and overall good. Thanks
Anonymous, South Africa
16 October 2007
Just nice for a one night stay at a reasonable cost.
Gary Meyer, South Africa
10 October 2007
george van der hooft, Netherlands
29 September 2007
Fine, especially for a large family, starting their holiday after a tiring flight.
Ideally situated for the airport
Howard Tennant, United Kingdom
26 September 2007
Stay was fine directions were good, Rooms bit tired but fine for overnight and ideally situated for the airport. Breakfast fine. The staff very helpful with instructions to garage and airport even let us hose down the hire car ready to return it.
Michael Mayhew, United Kingdom
17 September 2007
Will definitely stay over again, hopefully sometime November/December.
Emerald Guest House
James Tringham, United Kingdom
06 August 2007
Ideal if you need somewhere to stay near Jo'burg airport.
A very good choice
myriam campbell, Chile
23 April 2007
We were picked up at the airport and in 5 minutes you are there.Good rooms.The people are very friendly and interested in our requirements.
It was a very good experience.If I go to Joburg I will go there
I night at Emerald Guest House
Bert Cassidy, Australia
07 April 2007
We enjoyed our stay Piet welcomed us back to South Africa after an absence of 12 years. Very friendly atmosphere, good South African breakfast.
Baie Dankie Nico,
Bert, Babs & Duncan Cassidy.
02 April 2007
Thank you for an enjoyable experience
Estelle Robinson, Zimbabwe
21 March 2007
It was a nice place to stay at. Enjoyed it.
Very noist at night.
Michael Cawood, South Africa
19 March 2007
Accomodation good and people friendly but noise from airport spoilt our stay!
Nolene Raubenheimer, South Africa
28 February 2007
It was very enjoyable!
Thank you for the drive to the Airport so early in the morning!
Close and Convenient
David Anderson, United States of America
11 February 2007
Wonderful pick up and delivery to the airport, cheerful staff, good plain food, and nearness to the airport are the pluses. Nearness to the airport also means that the noise of planes lifting off keeps one awake until about 11 pm or so. The lack of air conditioning and screeens means that heat is a problem, and in opening the windows small things can crawl or fly in. Better in cooler weather than hot weather, but a good value.
A good stay
30 December 2006
We found the Emerald Guest House a relaxing and pleasant place to stay. It's proximity to the airport was tremendously convenient. But above all we found Nico and all the staff very friendly and obliging. Staying at Emerald was a great start and finish to our time in South Africa.
Marie-Claude Bouchard, United Arab Emirates
21 December 2006
Very happy with my stay at Emerald guest house. Staff are really friendly and made me feel almost at home. Thanks again and I will say good things about you!
GEOFFREY BURCH, United Kingdom
16 November 2006
We stayed only one night in transit. Emerald GH was very convenient for the airport. The arrangements went smoothly and they were very accommodating as we did not leave until late next morning, allowing us to store our luggage and making a special trip to drive us to the airport. Rooms were clean and comfortable.
Service was excellent
Kea Onstein, Netherlands
12 November 2006
We were only for one night at the Emerald Guest House but the experience was o.k. We were met at the airport by Nico and we slept well. The next morning he brought us back to the airport. The service was excellent. Thank you very much.
Emerald Guest House
Blair Commin, Australia
22 October 2006
We enjoyed our stay at Emerald - the rooms were spacious, staff very good and helpful and the location was excellent. Would stay there again when in Johannesburg.
George Colebourne, United Kingdom
09 October 2006
Very convenient to airport, friendly atmosphere, and total relaxed attitude to everything. No restrictions posted, reasonable rates, rooms pleasent, but basic.
Emerald Guest Housse
Johannes van leersum, Netherlands
25 September 2006
Wordt aangeraden aan door mij aan volgende gebruikers van ons huis.
Groeten aan Nico.
24 September 2006
This l´palace was a perfect start for our holidas in SA. It's nice and clean and the airport shuttle from the airport and back to the car rental in the morning helps to get used to drive on the left side.
Enjoyed our stay
Edial Dekker, Netherlands
04 September 2006
Actually, we enjoyed the stay at Emerald very much. Nice people and a very good room with bathroom. There was even a nice terrace to sit outside. There was only one minor issue: the noise from the airplanes. But then again, the choice for to stay a night at Emerald was that it is very near JHB airport.
Comments on Emerald Guest House
Katherine Brown, United States of America
31 August 2006
I would highly recommend Emerald Guest House. The facilities are quite nice, and the people are outstanding! I arrived on a very late flight at JNB, and my luggage was lost so I got through Customs almost an hour after the first passengers. How great it was to have my Emerald Guest House driver STILL waiting for me! They were very helpful the next day also, offering a lot of help as I tried to figure out how to get my luggage. I would definitely stay there again.
The first - the last
Lode Verdonck, Belgium
27 July 2006
We began our tour in Emerald Guest House and we ended there. The rooms are nice, breakfast is good and dinner is rather poor. Good quality for the paid price.
Good value for the money!
andreas schmidt, Germany
17 July 2006
Clean and nice rooms, beautiful place! Friendly people and - I didn´t believe it before: really just 5 minutes from the airport! Guests should notice that there is some noise of all the airplanes, but this is normal if you sleep close to an airport...
Will come back soon!
Emerald Guest House
19 May 2006
Well located for an over night stop from the airport. After a long journey it was great to be met and the taken back to the airport next day- a great service.
Our room ( well house actually) was basic but huge and well equiped. Could easily have used as self catering base for exploring JHB . Excellent value for money
Colin & Bernice Burden, United Kingdom
13 January 2006
We were met promptly at Johannesburg International Airport. A warm welcome awaited us at Emerald Guest House where we taken to a comfortable room in attractive surroundings.
Better than expected
04 January 2006
We enjoyed our stay and were pleasantly surprised at the quality
Trevor Clark, United Kingdom
29 November 2005
Emerald Guest House has a fantastic location and I would recommend the establishment to friends. The hospitality was second to none and the staff and service received makes arriving in South Africa an absolute pleasure.Thanks to all concerned.
cheryl williams, United Kingdom
09 September 2005
It was great to be met at the airport no waiting around. Quickly arrived at Emerald quick check in. Basic room but totally adequate for overnight stay. Breakfast was self serve with plenty of choice cereals toast jams etc. and even freshly cooked bacon and eggs. Very pleasant breakfast room. Taken back to airport at our choice of time. Pleasant staff and all told great value for money would definetly stay again.
GARI BILBAO, Spain
21 August 2005
Really close to the airport.
Missing some good heater in winter time. Bedrooms were a little bit cold.
Breakfast only from 7:00 am, so not possible to take it if you've got an early flight.
+: Shuttle service to/from airport for free.
Emerald Guest House 30th July 2005
Julia Morgan, United Kingdom
10 August 2005
Very helpful proprietors - even though the request for confirmation of my booking arrived after we had left for SA & they didn't know when we would arrive until the day. Our arrrival was delayed (I let them know by phone)until after 10pm but this wasn't a problem and we were welcomed warmly. We were taken to the airport the next day when we wanted - and it is literally a five minute journey. Thank you for being so relaxed!
Emerald Geusthouse THANKS! We're very happy
23 July 2005
This establishment provides superb value for money, offering a comfortable stay, with a whole heap of friendlyness thrown in for good measure. We will most definitely use them again in the future. The airport shuttle is a godsend!
Liza Vogel , South Africa
05 July 2005
The stay was nice, thanks. The staff were great. Thanks
Danie Stoop, South Africa
01 June 2005
Thanks for the connection to Emerald Guesthouse. We enjoyed the stayover very much as well as Nico's hospitality.