Not worth the money
Samantha Schoeman, South Africa
29 April 2015
the unit we stayed in was very dusty, everyone was sneazing from arrival to departure. The kitchen was not fully equiped so we could not really cook so it cost us much more eating out everytime. The pots, pans and crockery was so dirty we had to wash everything first before we could use it. VERY disappointing stay, will never revisit. Not worth the fortune we paid.
Julie Russell, South Africa
25 September 2014
Well, where do I start. When we arrived, we were then informed of a R500 breakage deposit which would only be refunded 7 days later. Totally unacceptable. Luckily we had cash so paid with that and then got the cash back in the morning. Our unit, although newly refurbished and looked really good was totally dysfunctional. 1. the showers did not work (we had water everywhere else but not in the shower) 2. No shower curtain 3. the toilet leaked terribly all over the floors 3. The aircon did not work, and no remote 4. The DSTV did not work 5. The ceiling fans did not work 6. No outside table and chairs 7. Short of 1 x towel (luckily we did bring) 8. I specifically requested in my booking that we need 2 x rooms with 2 x single beds and this was not the case, even though I was ensured it was. I just felt that if you are going to rent a unit out, make sure it is functional!!! Very embarrassed as I had overseas guests and they were shocked at the standard we have to live with here.
sandy , South Africa
24 April 2014
The units were situated very conveniently to all amenities.
I was very disappointed with the cleaning staff, as they were very abrupt & uninterested. I was also very unimpressed with the towel policy. They change towels every 5 days, had i known this i would have carried my own. This was very inconvenient. I did call before I went, i was not informed of the towel policy. the door on unit 8, was very difficult to lock from the outside.
Monica Poonsamy, South Africa
22 April 2014
Beautiful place, very neat. Lungisile gave us excellent service.
Absolutely disgusting these stars are minus
William Harrison, United Kingdom
19 October 2013
Would never go their again the rooms were filthy we could not/ would not stay in them the owners and the agent at reception promised our deposit back we are still waiting.
Wanda de Villiers, South Africa
14 October 2013
Will never go back!!
Need serious maintenance and supervision of cleaners
Freda Kieviet, South Africa
11 October 2013
Unit need attention and maintenance. Poorly and inconsistently equipped. I would not recommend until they do some maintenance and check their cleaning people. Clearly no quality checks and supervision to ensure units are ready for guests.
William Harrison, United Kingdom
12 September 2013
The apartment we were offered was very dirty not fit to stay in, it was that horrible we could not stay there, the woman at reception even admitted she would not stay in it,she told us that the owners were going to give us a refund of the deposit we had paid as yet we have heard nothing. As a result we had to find alternative accommodation at another place in St. Lucia, so it costs us more money which we had to pay.
brenda lotterrie, South Africa
05 March 2013
It was very nice thank you bridge holiday resort, the place is very beautifull and I'll go there again.
St Lucia at the Bridge
pauline Harrison, United Kingdom
01 October 2012
Central for everything, shops, restaurants and the beach. Very enjoyable stay for all the family of 12.
Mbali Dlamini, South Africa
25 September 2012
We had the most peaceful, stress free and joyous long weekend in one of the beautiful and clean units at The Bridge. A very good place to unwind with all amenities close by. Excellent place to be, thank you.
Raganie Moodley, South Africa
13 August 2012
I really enjoyed our stay at the resort but please reconsider check out time.
Marielise Redelinghuys, South Africa
07 May 2012
We had a wonderful stay at The Bridge. The housekeeper and the security guards are extremely helpful and friendly. The rooms are extremely neat and everything is so tidy. We even had the experience of seeing the hippo right in front of our rooms. We would truly recommend this establishent, however we would love for them to please reconsider their check-out time, 9 am is just way too early.
Christie and Tracy's stay at St Lucia
CONNY CHRISTIE, South Africa
02 May 2012
We fully enjoyed our stay! The chalet was beautiful and well equiped. Staff was kind! Thank you for the beautiful holiday we could spend in your establishment!
Tracy Wyman, Mozambique
24 January 2012
We couldn’t be happier. Our apartment (number 28) was beautiful, clean and comfortable. The big sliding doors leading right out to a patio and communal garden were great. Our kids spent most of the time out there or in other families’ flats (when they weren’t in the swimming pool). If only all holidays could be like that. The atmosphere at The Bridge is very friendly (and very child-friendly). The hostess, Saadia, is warm and accommodating, even arranging babysitting for us so we could enjoy some child-free adventure activities (which are plentiful in St. Lucia). I advise corresponding with Saadia about your requirements when you book as there are a number of flats that seemed to have different layouts. I asked for a high-end apartment and she shifted us (before we arrived) which was very good service. The location is very convenient, right off the main street, and a quick walk to restaurants, shops and grocery stores make it convenient. There is a lovely little coffee shop just next door that has a little play corner for the kids, as well as very good cakes. The flat is self-catering and has everything you need, including a number of braai areas in the garden. There is even a little viewing deck that leads out into the estuary for birdwatching and hippo spotting. I would highly recommend it, especially for families.
Sunil Sewpersadh, South Africa
07 November 2011
We are very happy with The Bridge, and highly recommend it. My kids enjoyed it. It is clean, neat and comfy. We will book again.
Excellent accommodation at The Bridge
Averil Williams, South Africa
13 October 2011
The Bridge had everything we could have wished for, including a roaming hippo! We received an e-mail before we arrived wishing us a happy stay with them and, on leaving, one of their ladies came to bid us farewell and even gave us a little packet of sweets for our journey! Excellent PR. The accommodation was spotlessly clean and very well equipped. The braai areas were plentiful too. The Bridge is perfectly situated in St Lucia, a comfortable, easy walk from a wide selection of shops, banks and restaurants and walkable distance from the river cruise too. All in all we highly recommend The Bridge and we hope to be back before too long.
We were impressed
Lizelle le Roux, South Africa
29 August 2011
We were impressed by the accommodation and service alike. The apartment was very neat and spacious. The kitchen was well equipped. Saadia and Polite provided great service, even when we asked for assistance regarding our TV at late hours.
Lizelle le Roux, South Africa
29 August 2011
We were pleasantly surprised by our accommodation after booking via Internet (always a risk). Our apartment was very neat and clean and very spacious. The numbers could have been more clearly indicated, but after a phone call (we arrived Sunday afternoon), we were helped immediately. The service was good all the time. We had trouble with programming our TV and twice Saadia sent us help. She gave us excellent service, and even though she was on her way home, she did not mind first helping us. The apartment was regularly cleaned. We enjoyed the pleasant surroundings (braai, grass and entertainment areas). We did not make use of the sporting facilities. I would recommend The Bridge to anyone who is interested in self-catering at a very good price with good service. We think Saadia was an excellent host.
Nice and clean
Alan Berge, South Africa
14 August 2011
Nice clean unit. Staff looking after the unit were very pleasant. Enjoyed our stay. Will visit again and want the same unit.
What a stunning place!
Jeanette Froude, South Africa
24 July 2011
The Bridge has it all - mostly position! But what a surprise awaited us on entering this apartment. So beautifully upgraded and refurbished. We shall certainly stay there again and recommend it to our friends.
Very good atmosphere
Keeran Sevlall, South Africa
22 March 2011
Staff extremely friendly. Unit very spacious. Beds need some attention. Overall a very good experience and will definitely visit again.
theo Pieterse, South Africa
14 February 2011
Our stay at St. Lucia @ the Bridge was enjoyable and memorable. The unit was well furnished and serviced on a daily basis. The unit is situated a walking distance from various shops and restaurants. The air-conditioned unit was a comforting cool place to escape to in the warm conditions of Kwa-Zulu Natal. I will definitely recommend St. Lucia @ The Bridge as accommodation in the Great St. Lucia area.
Pravesh Sukhnandan, South Africa
11 January 2011
The accommodation was not up clean. The units are rundown and not well maintained.
Janda Heine, South Africa
04 January 2011
Very nice! We are a family of three and really enjoyed our stay. What beautiful surroundings.
St Lucia @ The Bridge
ian du Plessis, South Africa
28 November 2010
We stayed at no 28, a ground floor apartment that is very well situated in a beautifull garden close to the braai area and swimming pool. The apartment is quite modern and has all one may need for selfcatering. The bedding and towels are well used and need replacement.
Highly recommendable, especially with young children
Jo Haanen, Netherlands
08 September 2010
We would definitely stay there again. The apartment was big, modern, clean. The garden/pool area very private, secure, well maintained, perfect for the children. Saadia is a very friendly host who will help you with everything. The complex is close to everything and is one of the only ones with an own jetty.
Keith Nicholson, South Africa
20 October 2009
Lovely and clean.
Thank you very much, will definitely come again
One of the Best Holidays
Anonymous, South Africa
28 July 2009
Had a great time. Will definitely go there again.
Sarita Vandernaalt, Canada
24 June 2009
We had a wonderful time in St. Lucia. Everyone was very helpful and friendly. We really enjoyed the use of the braai area and my child loved the swings and pool. The accommodations were clean and well looked after. Saadia and her children were wonderful hosts.