We arrived to the smell of sewage being pumped out, the staff where to busy arguing amongst one another in zulu to actually greet us properly and made us feel very unwelcome. We where then showed to a room that was not the room I booked online, they then informed us that the room we booked was given to other guests!!! Nevermind that... the room that was presented to us was so dirty, stains all over the carpets and bedding that looks so old and worn out. such a dissapointemnt to drive so far for that, in the end we did not stay over. Ive been to plenty guest houses and for that price I expected allot more, it does not cost allot to keep a place clean! This place is clearly only fit for backpackers!!
Tanya Meyer, South Africa 22 April 2014
Television not working, message from dstv to pay invoice before 8 october. I stayed on 1 november. no tea at the coffee and tea tray.no tissues in the tissue box. only soap in bathroom,no shampoo and others. Asked when they were graded for the last time by the grading council, answer we guit the grading program. If graded now it would not get its 4 stars, also bad from safarinow that they don't check the grading on the TGCSA website!
edward Seijdlitz, South Africa 03 November 2013
The breakfast was superb and outstanding, just a pity the little things can leave a negative impression like torn bath rugs, no loose/extra blankets, tap fittings that are broken, no milk or proper and enough coffee - 3 sachets of Ricoffy and Cremora, really? You'd expect to get proper and enough coffee at a 5 star? Also, we arrived just after 5 pm, and wasn't even welcomed by the host - never saw them, and was left on our own on the premises for the night!
Marita Zeeman, South Africa 14 October 2013
The accommodation is clean and pleasant for a weekend away but the staff are limited in what they can help you with. You never see the owner or get feedback on concerns that the staff cannot help you with.
Ursula Young, South Africa 12 August 2013
The Rose Cottage was beautiful BUT lights not working, TV remote not working, no soap in bathroom, when you shower everything is wet in the bathroom. Breakfast - dry toast with no butter or jam. This was not a great experience and I will most certainly never return.
Lorraine Van Velden, South Africa 07 July 2013