We enjoyed another Easter weekend at Rondebosch Guest House. It is ideally located for the Two Oceans Marathon festival of running. Thanks to Richard for attending to all our needs thereby making our stay very pleasant.
Rob de Reuck, South Africa
21 April 2014
The Guest House was quite comfortable and staff very friendly and helpful.
Carol Braaf, South Africa
13 February 2014
It was clean and very comfortable. Service was good. Would definitely stay there again.
Wendy Castignani, South Africa
25 March 2013
The room was very nice and continental breakfast was fine. Putting guests at one dining room table can make guests feel awkward and uncomfortable. The garden is overgrown and in a shocking condition and the swimming pool is dirty and green. It was very hot and we could not use the swimming pool.
Sharon Ruffer, South Africa
26 February 2013
I made an online booking at the Rondebosch Guesthouse in October 2012 seeking accommodation for 3 people on the night of the Red Hot Chili Peppers concert in Cape Town on 5 February 2013 (4 months in advance).
We booked a 3 bed room for R700 because my brother intended to travel with me and my wife to watch the concert. However he had to cancel the week before the time, but this didnt bother me and still decided to go with the 3 bed room.
When we arrived at the guest house on the afternoon of 5 feb 2013, we were shocked to find that there was no form of reception. The only person present at the guest house was the cleaning lady who didnt know about the booking system. She could not provide us with keys or anything and said I should phone the owner. After 3 atempts of trying to reach him (30 minutes later) he answered. I asked him what we should do to check in. He told me that he had no idea about our booking and said he guest house was already full. He cannot accommodate us.
After a long discussion with my proof of reservation printed out in my hand. He finally agreed to come to the guest house. While I was waiting for him to arrive I phoned Safari Now, they confirmed the booking and that they have already paid the share of the deposit to the owner.
When the owner arrived Safari Now phoned him and informed him about the booking. He still maintained that no one informed him of the booking. After more discussions he agreed to Safari Now that he would accommodate us. He then put us in a two bed room after moving another client to a single room.
Unfortunately we still had to pay the full R700 for 3 people (even though there were only two single beds). If my brother didnt cancel we would have been in real trouble. They do not even have receipts or any paper work at this guest house.
I would like to thank Safari Now with their tremendous help in convincing the owner to give us accommodation for the night. Because while we were waiting for the owner to arrive we phoned many other guesthouse to seek alternative accommodation, but they were all fully booked.
But I also want to warn fellow travellers to rather seek accommodation elsewhere to avoid the disappointment and difficulties we had to endure.
Wesley Basson, South Africa
07 February 2013