We stayed at the Motel twice on our trip through Botswana. Our first stay was good in respect of the accommodation. The dinner we had left a great deal to be desired. On our second stop, the accommodation was once again good. The staff are all very friendly and helpful. There were a few little things that can be done which will go a long way to improving Xere Motel, because you have a very nice place and a good location.
Firstly, your cook needs to be given training. She does not understand English very well, and we found it very difficult to make ourselves understood. The food presentation was not very good. The chips with the one meal were soft and soggy and with the other meal, we asked for a baked potato and got roasted potato wedges. The salad was not very well presented, instead of nicely sliced tomatoes, lettuce etc., we were given chunks on a plate. My husband's choice of beer is Hansa, and they had none, and there was no wine, which is what I like to drink with my meal.
The second thing that we had a problem with was on our second stay. When opening the tap to run bath water, the water smelt like sewerage.
You definitely need a new chef, people will put up with a lot of bad things, but not bad food.
David Roy Crampton, South Africa
06 June 2014
We had a one night stay and enjoyed it very much. Good, clean place to stay, and fabulous food. Thanks.
Andre Pienaar, South Africa
20 May 2014
Xere Motel is a perfect stop over spot driving from Maun to RSA and vice versa. The staff were polite and the bedding was clean. The units need some attention though, especially the bathrooms. Otherwise there were no other issues.
Wilhelm Strydom, South Africa
29 April 2014
First impression of the Xere motel was not very nice as the staff at reception did not want to respect the rate on our confirmation - 500 rands. Instead they asked for 500 Pulas, which was more expensive! The room was fine, but the shower head was broken and local staff was not very eager to fix it. All in all it was the least pleasant stay during our trip in Botswana.
Kateryna Tsekhmistrenko, Belgium
30 July 2013
We had the pleasure of spending 1 night 23 dec 2012 at Xere Motel in Rakops. We were: 7 persons and the chalets were wonderful, the staff were fantastic and made our stay a pleasure. I will recommend this motel to anyone needing to stay in Rakops.
Gavin Daniels, South Africa
28 December 2012