Out of Africa Village

We booked via Safarinow.com the Penthouse. Their website clearly indicates self catering, which it was not. There was not even glasses in the room. Safarinow indicates that the room has a bathroom with a Jacuzzi, in fact there was no bathroom, it was a bath with jets within the room. The TV remote had one battery in and the DSTV remote batteries was flat. There was a massive storm on friday night which left us without light and power until very late the next evening. We know this happens, but surely the management could have provided us with gas lamps or something. Sunday night there was no water to the unit. We will never again book at out of africa village, nor reccommend it to any one.

The Ndebele huts were really nice and a very different experience. The service could improve. More clarity could be provided to customers about what is included in their package. The facilities are very few and make it difficult to speand all your time on the actual site.

We had a lovely peaceful and relaxed weekend. Thank you very much.

It was very pleasant. The hut was nice and clean and the jacuzzi was the highlight.

The service is bad, when I arrived at the lodge the reception was about to close and paper work was done at the parking, no receipt for acknowledge of payments. The chalet where we were staying, the power was down on saturday and we called because there was no one in the vicinity and it was tripping. They give us another one but without coming to the side. The new one at night, the tree behind it was irritating us like there was some animals playing on the roof and it was the branches of the tree. The hot water in the chalet can be used by one person only, the door handle (wire) was very dangerous. I got cut on the arm and even my wife got a bruise. When we check out, they just put cleaners at the reception and everyone was complaining at them. I cant recommend it to anyone and there webpage is misleading, period. Not a place to consider, even if you are desperate.