Cape Town Gateway

Important Information

1. Pay in full the Accommodation Fee consisting of a booking deposit (when applicable), refundable breakages deposit and the balance due (when applicable) in respect of the period of accommodation as stipulated prior to the Occupation Date and as per the Payment Schedule as set out hereunder;
2. Not receive any refunds should they wish to leave the accommodation before the period of rental has lapsed or if they arrive after the arrival date of this agreement. Bookings cancelled 60 days before rental commences will be refunded subject to a booking fee of R1,000.00 and the cost of our administration fees and telephone calls. Cancellations less than 60 days in high season and 30 days in low season will not be refunded;
3. Be refunded the damages deposit on condition that the accommodation and inventory are checked and found in good order after inspection by Cape Town Gateway not more than ten working days after the Departure Date;
4. Be obliged to report any problems with regards to the accommodation or contents thereof to Cape Town Gateway within 24 hours of occupation;
5. Confirms that the accommodation, together with all goods on the inventory list have been checked upon arrival and found in good order and undertake to return the accommodation and goods therein to Cape Town Gateway in the same state on departure.
The Tenant will be held responsible for any damages to the accommodation as well as any loss or damage to the goods in the apartment. The cost of repairing or replacing damaged or missing items will be deducted from the Tenant's damage deposit;
6. Ensure that the accommodation is kept clean and tidy;
7. Respect our environment by using water and electricity conservatively;
8. Not smoke inside the apartment(s);
9. Vacate the accommodation on the Departure Date as set out hereunder;
10. Use the accommodation for residential purposes only and for no other purpose whatsoever;
11. Ensure that noise levels of music, etc. shall be kept at an acceptable level within the residential area
12. Use of the apartments and the entertainments areas are strictly for tenants only - regrettably no guests are allowed unless by
prior arrangement with the owner
13. For the benefit of all our tenants, no noise is allowed in the entertainment and pool area after 10 pm.