The Sweetest Thing Patisserie

Cakes and pastries in an unbelievable variety, baked on the premises and delightfully presented. The meals are really good too! It's a must for brunch, lunch or afternoon tea every time we pass through Simon's Town. May it always be tea time...

I will assume the previous reviewer maybe had a bad day all round but I frequent this little place often, and only ever received excellent service, with food to match! I've also noticed how much busier they are lately, and surely that is all the proof needed. This is a gem of a place and I will always recommend it, and if you do for some reason experience poor service, then maybe speak politely to the staff and I'm sure the response will be appropriate. I think it's as important for customers to be friendly, as it is for staff!

The food is real good, but the service isn't always up to standard. The waitresses are often on their cellphones, chatting away to each other. The boss has no people skills. He is rude to customers, even when asking to make their coffee to their preference. Isn't that what service is all about? Keeping the customer happy? 10 out of 10 for the food, but a sad 5 out of 10 for the service!

Delicious fresh cakes and pies. Lovely old-fashioned feel and friendly staff.