On arrival the wife used a rude careless gesture to wave us to our table we should have left right then in hindsight. We waited over an hour for a drink and of course no food was offered not even a crumb of bread and then the red wine was so bad I sent it back and it was not replaced with anything. After this time feeling hungry and thirsty and very ignored I went to complain and the wife gave me a filthy look and did nothing. By this time the restaurant had emptied,why anyone even comes to the restaurant for this abuse is beyond me. A geriatric confused waiter then offered us dessert even though we had not yet ordered our food. The food when it arrived was not worth the wait the blue cheese salad tasted like hot soapsuds and the chicken livers were overcooked badtasting chunks. The duck arrived at R160 or so I expected something special but it was awful and the pizza was one of the worst ever. The owner then decided to challenge me as to why I did not like his wine and said his glass wine was for the plebs that came to his restaurant and that I should order a bottle which was not suitable as I only wanted a nice glass or two which I fully expected in a restaurant with quite high prices for a basic pizza pasta joint and at the prices they charge I doubt any plebs are his customers. We were astounded to be treated so badly and have actually never been treated like this before and the appaling food just added insult to injury. Do not even try this place unless you wish to be badly insulted by their behaviour and quality of food.
12 February 2013
I had the misfortune of going to Funtastico a few weeks ago. Diters wife, who trys to act as the floor manager, was so rude to us. we arrived, and yes the restaurant was pretty full. There was a few open tables on the outside patio. We waited for about 10 minutes for a table, and eventually decided to sit at a round table which could seat 6 people. As soon as we sat down, Dieters wife came running up to us and told us to go sit at the door as there was only two of us, and there was one small table right by the door.
we moved, and now waited for about 20 minutes to try order a drink. the waiters kept ignoring us. Again, Dieters rude wife came up to us and this time told us to leave, she said they were extremely busy and we should rather leave. We told her we would wait. she raised her voice and told us to get out of the restaurant. We were so embarrassed, the whole restaurant was staring at us like we had stolen something.
Please never ever go and eat at this disgusting restaurant. Maybe when they start loosing their customers, they might wake up to what customer service is all about. DISGUSTING (i wish the rating scale went below one, they would score -1million from me for service.
19 September 2012
I had the unfortunate experience of visiting this place. I have been there before and the food IS good. However I have never been treated like this at any place anywhere in the world. The service was abysmal and the owners wife the most unpleasant person I have ever dealt with in my life. I will never set foot in this place again. Today I have looked on the Internet and spoken to some friends and found that I am in no way special. She treats everyone in this arrogant fashion. We ended up leaving. Do yourself a favor and don't bother unless you want an evening of abuse. Just go somewhere else.
13 September 2012